DOTAX Operational Status as of March 27, 2020 (11AM):

Offices are CLOSED to walk-ins to protect your health and our staff. Please contact us using the following methods:

  • Phone service is available through the main call center in Honolulu (808.587.4242) from 7:45AM to 4:30PM, Monday through Friday, excluding regular holidays. Please be patient as we are experiencing high call volumes.
  • US Postal Service mail is still being processed in a timely manner. The postmark date is used as the received date.
  • Secure web-messages about your particular case can be transmitted using Hawaii Tax Online. Please do not send your personal tax information by email as the security of the transmission cannot be assured.

Individuals expecting refunds should file as soon as possible. Any returns or payments can be dropped off in the drop box outside the building. Form N-11 (Hawaii Resident Income Tax Return) can be filed for free on Hawaii Tax Online.

CLICK HERE FOR UPDATES REGARDING COVID-19 (UPDATED APRIL 30, 2020).

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What’s New

  • Council on Revenues Thursday, May 28, 2020 at 2:00 pm
    Posted May 20, 2020
  • Tax Announcement 2020-02
    Posted May 15, 2020
    Revised Maui County Fuel Tax Rate, Effective July 1, 2019
      Maui County Resolution No. 19-100, created a new alternative fuel tax category for “Biodiesel Blends” that are less than 100% biodiesel and restated the County of Maui fuel tax rates, effective July 1, 2019 as follows: ….
  • Tax Information Release 2020-02 (REVISED)
    Posted May 4, 2020
    Hawaii Tax Treatment of Various Federal COVID-19 Relief Programs and Payments
     Tax Information Release No. 2020-02 has been amended by adding a table which summarizes the tax treatment of the various individual and business programs provided by the federal CARES Act.
  • Relief for Taxpayers Affected by the COVID-19 Emergency
    Posted March 23, 2020
    2019 Income Tax Filing and Payment Deadline Extended to July 20, 2020; All Other Tax Filing and Payment Deadlines Unchanged
      HONOLULU – As announced by Governor Ige today, the State of Hawaii is granting special tax relief for State Income taxpayers similar to the Internal Revenue Service (IRS) in response to the COVID-19 emergency.
  • Tax Announcement 2020-01
    Posted March 23, 2020
    Relief for Taxpayers Affected by the COVID-19 Emergency
      Governor David Y. Ige issued an Emergency Proclamation on March 4, 2020, a Supplemental Emergency Proclamation on March 16, 2020, and a Second Supplemental Proclamation on March 21, 2020, relating to the COVID-19 emergency. Consistent with these Proclamations, the Department of Taxation (Department) will grant special tax relief for State income taxpayers.

Updates for Taxpayers

The most current and up-to-date information for Hawaii taxpayers. Find out more.

Hawaii Tax ID Number Changes

Existing Hawaii Tax Identification Numbers associated with business tax types will be replaced with a new account number and format as the Department modernizes its computer systems. Find out more.

Tax System Modernization Program

The Department is undergoing a major modernization effort to transform its operations and meet the rising expectations of today’s taxpayers. Find out more.

Tax Practitioner Priority Office

The Practitioner Priority Specialist is the first point of contact for registered tax practitioners who have State tax related issues. Find out more.

Taxpayer Advocate Office

If you have unsuccessfully tried to solve a State tax problem through the normal channels or if you believe that your rights as a taxpayer have been abridged, the Taxpayer Advocate may be able to assist you. Find out more.

Administrative Appeals Office

The Administrative Appeals Office (AAO) is responsible for administering the Administrative Appeals and Dispute Resolution (AADR) program. AADR is a streamlined process to appeal an audit assessment. Find out more.

Online Certificate of Vendor Compliance (HCE)

Expedites your ability to furnish proof of compliance with the requirements of 103D-310(c), HRS. Find out more.

General Excise Tax/County Surcharge

Effective January 1, 2007, the General Excise and Use Tax was amended to provide a county surcharge thereby increasing the GET and Use tax rate for transactions attributable to the county. Find out more.

Report Tax Violations

To ensure that all sectors of Hawaii’s economy, especially those that transact business in cash, pay their fair share of taxes; and to prevent, through enforcement and deterrence, the shortchanging of those that comply with Hawaii tax laws. Find out more.

Council on Revenues

The Council reports its latest revenue forecast to the governor and the legislature on June 1, September 10, January 10, and March 15 of each year. In addition, the Council prepares estimates of the state total personal income for such calendar years as are necessary for establishing the state expenditure ceiling. Find out more.

Tax Review Commission

Every five years a State Tax Review Commission conducts a systematic review of Hawaii’s tax structure, using standards such as equity and efficiency. The most recent TRC dissolved at the adjournment of the 2018 legislative session. The next TRC will be appointed in 2020 and present its report to the 2022 legislative session. Find out more.

 

Page Last Updated: May 28, 2020