COVID-19

Economic Impact Payment Details (April 6, 2020)

The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is a $2 trillion stimulus package, which includes one-time cash payments of up to $1,200 to Americans who qualify.

  • $1,200 for eligible individuals w/ federal Adjusted Gross Income (AGI) up to $75,000
  • $2,400 for eligible married couples filing a joint return w/ federal AGI up to $150,000
  • Parents will receive $500 for each eligible child under 17

Most taxpayers don’t need to take any extra steps to receive a payment. The IRS will use information from a taxpayer’s 2019 tax return if they’ve filed it, or their 2018 tax return, if they haven’t.

Social Security recipients not typically required to file tax returns will automatically receive economic impact payments.

The IRS is urging taxpayers to be on the lookout for an increase of calls and email phishing attempts about the Coronavirus, or COVID-19. The IRS will not ask that you pay a fee or confirm personal information before issuing an economic impact payment. The official term is economic impact payment, NOT “Stimulus Check” or “Stimulus Payment.”

For more information, please visit https://www.irs.gov/coronavirus or https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know.

Operational Status (updated March 27, 2020)

Offices are CLOSED to walk-ins to protect your health and our staff. Payments and returns can be made on Hawaii Tax Online (HTO). Most widely used return forms are available for e-filing on HTO. E-filed returns are easier to complete, more accurate, and processed more quickly than paper returns. Although not all returns and payments require you to have an HTO account, we encourage you to sign up for one. Please see the FAQs on HTO for more information on available services and how to use HTO.

Additionally, returns or payments can be dropped off in the drop box outside the building or mailed to your district tax office. If you are dropping your returns or payments into the drop box, please include the appropriate form or voucher in a sealed envelope.

If you have questions, please contact us using the following methods:

  • Phone 808-587-4242
    The call center is open Monday through Friday 7:45am – 4:30pm, excluding state holidays. Please be patient as we are experiencing high call volumes

  • Secure Web Message through HTO
    Login to your HTO account to send a secure web message. Do not use regular email to send your tax information because the security of the transmission cannot be assured.

  • U.S. Postal Mail Service
    Mail delivery continues to be processed in a timely manner. The postmark date is used as the received date. Mailing addresses are listed HERE.

Income Tax Deadline Extended to July 20, 2020 (posted March 23, 2020)

The Department of Taxation issued Tax Announcement 2020-01 to grant special tax relief for State income taxpayers similar to the Internal Revenue Service (IRS).

  • The due date for filing 2019 State income tax returns due from April 20, 2020 to June 20, 2020 is postponed to July 20, 2020.
  • The due date for making 2019 State income tax payments due from April 20, 2020 to June 20, 2020 is postponed to July 20, 2020.
  • Additional action is not needed by Income taxpayers to participate in this tax relief program.
  • The Tax Announcement applies to individuals, trusts and estates, corporations, and other non-corporate tax filers as well as those who pay self-employment tax.

The relief provided in the Announcement applies solely to returns and payments for Tax Year 2019 due from April 20, 2020 to June 20, 2020, and does not include estimated income tax payments for the 2020 taxable year.

Filing and payment dates for all non-Income taxes (Withholding, General Excise, Transient Accommodations, etc.) are unchanged.

Frequently Asked Questions (FAQs)

Q: Has the deadline for Tax Year 2020 estimated income tax payments been extended?
A: No, the relief provided in Tax Announcement 2020-01 applies solely to returns and payments for Tax Year 2019 due from April 20, 2020 to June 20, 2020. Unlike the IRS, it does not include estimated income tax payments for the 2020 taxable year.
  Please refer to Tax Fact 2019-3 and the instructions to Form N-11 for more information on the requirements for estimated tax payments. Estimated payments can be calculated using 60% of the tax to be shown on your current year return or 100% of the tax shown on your tax return for 2019. Because of changes experienced by businesses and individuals as a result of COVID-19, taxpayers will have the opportunity to adjust their estimated income payments based on their current situation. The penalty for underpayment of estimated tax will be reconciled in 2021, when the Income tax returns are due.

Q: Why hasn’t the return/payment due date for all other taxes (e.g., General Excise, Transient Accommodations, etc.) been changed?
A: The due dates for all other returns and payments have not been extended because they are necessary in enabling critical government functions to continue. The tax revenues collected will enable the State to offer other relief programs to address areas not being addressed by the Federal government during this crisis.
As business activity declines due to COVID-19 and the Governor’s Stay at Home order, many businesses are seeing revenue and the associated tax obligations decline. By receiving and processing tax returns, this provides the State with valuable information to understand which businesses are operating and the level of operations being sustained.

Q: I received a Statement of Taxpayer notice showing a tax liability in the mail. Why are bills being sent out?
A: DOTAX is an essential government function and we are continuing to operate. Statement of Taxpayer notices are sent every other month to update taxpayers about their liabilities a shown in our records. This gives the taxpayer an opportunity to work with us to correct any problems on the liability as interest continues to accrue. Please refer to your Statement of Taxpayer notice under Questions Concerning this Statement for best point of contact to work with to address or correct your liability.

Q:Can I get a payment extension, waiver, or deferment?
A: Please contact us to work with you to address or correct your liability.

Tax Announcements and Media Releases:

Page Last Updated: April 6, 2020