Contact Us

Answers to many of your questions may be found on this site. Before leaving your question, please try our Frequently Asked Questions, or you can try our search page that can search all pages (including PDF’s) on this website.

If you still need help, please email us at Taxpayer.Services@hawaii.gov

  • While we can respond to general tax questions by e-mail, state and federal laws require us to keep return and account information from our records confidential.
  • To protect your privacy, we will answer specific questions about your tax return or account only by regular mail or telephone.
  • Please include your mailing address and telephone number with any questions about your return or account.
  • Please send your message only once.

If you’ve received a letter, notice or bill, please call the number shown on the correspondence.

Contact Information By County
Location Phone Number Contact Information
OAHU (Honolulu):
TAXPAYER SERVICES
For State tax information and inquiries
Tel: 808-587-4242
Tel: 1-800-222-3229 (Toll- Free)
Fax: 808-587-1488
Telephone for the Hearing Impaired: 808-587-1418 or 1-800-887-8974 (Toll- Free)
OAHU (Honolulu):
COMPLIANCE DIVISION
Office Audit Branch – Tel: 808-587-1644  Fax: 808-587-1633
Collection Branch – Tel: 808-587-1600  Fax: 808-587-1720
Telephone for the Hearing Impaired: 808-587-1419 or 1-800-961-5369 (Toll- Free)
MAUI Maui – Tel: 808-984-8500  Fax: 808-984-8522
Molokai – Tel: 808-553-5541  Fax: 808-553-9878
HAWAII Hilo – Tel: 808-974.6321  Fax: 808-974-6300
Kona – Tel: 808-323-4597  Fax: 808-323-4599
KAUAI Tel: 808-274-3456  Fax: 808-274-3461

For specific divisions, we have a brochure Hawaii State Tax Office Information (PDF) that you may download, or you can see below:

Contact information by division
Office Name/Title Phone (808) Fax (808) Email
Office of the Director
Frederick D. Pablo, Director 587-1540 587-1560 Tax.Directors.Office@hawaii.gov
Ted S. Shiraishi, Acting Deputy Director 587-1540 587-1560 Tax.Directors.Office@hawaii.gov
Vacant, Taxpayer Advocate 587-1791 587-1560 Taxpayer.Advocate@hawaii.gov
Mallory Fujitani, Public Information Officer 587-1481 587-1560 Tax.PIO@hawaii.gov
Staff Offices
Ted S. Shiraishi, Rules Officer 587-1530 587-1584 Tax.Rules.Office@hawaii.gov
Vacant, Technical Section Supervisor 587-1577 587-1584 Tax.Technical.Section@hawaii.gov
Donald Rousslang, Tax Research and Planning Officer 587-1440 587-4145 Tax.Research@hawaii.gov
Robert Su, Information Technology Services Officer 587-1755 587-1506 Tax.Technology.Services@hawaii.gov
Vacant, Administrative Services Officer 587-1500 587-1506 Tax.Administrative.Services@hawaii.gov
Sharene Moriwaki, Personnel Officer 587-1503 587-1506 Tax.Personnel.Office@hawaii.gov
Tax Services and Processing Division
Vacant, Taxation Services Administrator 587-1460 587-1488 Taxpayer.Services@hawaii.gov
Vacant, Document Processing Operations Manager 587-1453 587-1488 Taxpayer.Services@hawaii.gov
Vacant, Revenue Accounting Branch Chief 587-1790 587-1488 Taxpayer.Services@hawaii.gov
Annette Yamanuha, Taxpayer Services Branch Chief 587-3267 587-1488 Taxpayer.Services@hawaii.gov
Compliance Division
Kevin Wakayama, Taxation Compliance Administrator 587-1611 587-1633 Tax.Compliance@hawaii.gov
Madelaina Lai, Oahu Field Audit Branch Chief 587-1700 587-1699 Tax.Field.Audit@hawaii.gov
Donald Kuriki, Office Audit Branch Chief 587-1622 587-1633 Tax.Office.Audit@hawaii.gov
William Deeley, Oahu Collection Branch Chief 587-1600 587-1720 Tax.Oahu.Collection@hawaii.gov
Maui District Office
Kathleen Uehara, Maui District Tax Manager 984-8500 984-8522 Tax.Maui.Office@hawaii.gov
Hawaii District Office
Duquesne Hulihee, Hawaii District Tax Manager 974-6321 974-6300 Tax.Hilo.Office@hawaii.gov
Kauai District Office
Dulcie Yano, Kauai District Tax Manager 274-3456 274-3461 Tax.Kauai.Office@hawaii.gov

Our Hours of Operation

Our hours of operation are Mondays through Fridays, except State holidays, from 7:45 a.m. to 4:30 p.m.

Civil Legal Complaints/Legal Process

Director of Taxation
Room 221
Department of Taxation
830 Punchbowl Street
Honolulu, HI 96813-5094

Taxpayer Advocate

If you have a State tax problem that you have been unable to resolve through normal channels, call the Taxpayer Advocate at 808-587-1791, fax at 808-587-1560, or email at Taxpayer.Advocate@hawaii.gov

Mailing addresses for specific tax forms

Listing of Mailing Addresses for Net Income Tax; Extensions and Estimated Tax; Withholding Tax; General Excise Tax; Transient Accommodations Tax; and Unemployment Tax
Type of Return All Districts (Hawaii Department of Taxation)
Net Income Tax without payment P.O. Box 3559
Honolulu, HI 96811-3559
Net Income Tax with payment P.O. Box 1530
Honolulu, HI 96806-1530
Extensions and Estimated Tax – Net Income, HARPTA (N-288 A, B, C) P.O. Box 1530
Honolulu, HI 96806-1530
Withholding Tax P.O. Box 3827
Honolulu, HI 96812-3827
Franchise and Public Service Company Tax P.O. Box 259
Honolulu, HI 96809-0259
General Excise Tax P.O. Box 1425
Honolulu, HI 96806-1425
Transient Accommodations & Rental Motor Vehicle Tax P.O. Box 2430
Honolulu, HI 96804-2430
Unemployment Tax P.O. Box 3223
Honolulu, HI 96801-3223

Mailing addresses for general correspondence

Listing of Mailing Addresses for General Correspondence and miscellaneous matters, cross referenced by Island
Type of Return OAHU DISTRICT MAUI DISTRICT HAWAII DISTRICT KAUAI DISTRICT
General Correspondence P.O. Box 259
Honolulu, HI 96809-0259
Maui
54 S. High Street #208
Wailuku, HI 96793-2198
 
Molokai
P.O. Box 275
Kaunakakai, HI 96748
75 Aupuni Street #101
Hilo, HI 96720-4245
3060 Eiwa Street #105
Lihue, HI 96766-1889

Locations of district offices to visit in-person

Our hours of operation are Mondays through Fridays, except State holidays, from 7:45 a.m. to 4:30 p.m.

Locations of our District Office Buildings that you can visit in person, cross referenced by Island
Location OAHU DISTRICT MAUI DISTRICT HAWAII DISTRICT KAUAI DISTRICT
Street Address Princess Ruth Keelikolani Building
830 Punchbowl Street
Honolulu, HI 96813-5094
Maui
State Office Building
54 S. High Street #208
Wailuku, HI 96793-2198
 
Molokai
35 Ala Malama Street
Room 101
Kaunakakai, HI 96748
 
Hilo
State Office Building
75 Aupuni Street #101
Hilo, HI 96720-4245
 
Kona
State Office Building
82-6130 Mamalahoa Hwy, #8
Captain Cook, HI 96704
 
State Office Building
3060 Eiwa Street #105
Lihue, HI 96766-1889