Contact Us

Answers to many of your questions may be found on this site. Before contacting us, please look through our Frequently Asked Questions, and try our search page which searches all pages and files (including PDF’s) on this website.

If you’ve received a letter, notice or bill, please call the number shown on the correspondence.

Contact Information By County
Location Phone Number Contact Information
OAHU (Honolulu):
TAXPAYER SERVICES
For State tax information and inquiries
Tel: 808-587-4242
Tel: 1-800-222-3229 (Toll- Free)
Fax: 808-587-1488
Telephone for the Hearing Impaired: 808-587-1418 or 1-800-887-8974 (Toll- Free)
OAHU (Honolulu):
COMPLIANCE DIVISION
Office Audit Branch – Tel: 808-587-1644  Fax: 808-587-1633
Collection Branch – Tel: 808-587-1600  Fax: 808-587-1720
Telephone for the Hearing Impaired: 808-587-1418 or 1-800-887-8974 (Toll- Free)
MAUI Maui – Tel: 808-984-8500  Fax: 808-984-8522
Molokai – Tel: 808-553-5541  Fax: 808-553-9878
HAWAII Tel: 808-974-6321  Fax: 808-974-6300
KAUAI Tel: 808-274-3456  Fax: 808-274-3461
Contact information by division
Office Name/Title Phone (808) Fax (808) Email
Office of the Director
Rona M. Suzuki, Director of Taxation 587-1540 587-1560 [email protected]
Damien A. Elefante, Deputy Director 587-1540 587-1560 [email protected]
Jaysen Y. Morikami, Taxpayer Advocate 587-1791 587-1560 [email protected]
Adriane Aarona, Administrative Appeals Officer 587-1446 587-1560 [email protected]
Deborah Kwan, Public Information Officer 587-1540 587-1560 [email protected]
Staff Offices
Ted S. Shiraishi, Rules Officer 587-1530 587-1584 [email protected]
Denise Inouye, Supervising Income Tax Specialist 587-1577 587-1584 [email protected]
Seth Colby, Tax Research and Planning Officer 587-1440 587-4145 [email protected]
Robert Su, Information Technology Services Officer 587-1755 587-1506 [email protected]
Dexter Suzuki, Administrative Services Officer 587-1500 587-1506 [email protected]
Jennifer S. Egami, Human Resources Officer 587-1511 587-1506 [email protected]
Tax Services and Processing Division
Nicki Ann Thompson, Taxation Services Administrator 543-6811 587-1488 [email protected]
Todd Kuromoto, Document Processing Operations Manager 543-6813 587-1488 [email protected]
Jennifer Oshiro, Revenue Accounting Branch Chief 587-1790 587-1488 [email protected]
John Pacheco, Taxpayer Services Branch Chief 543-6812 587-1488 [email protected]
Compliance Division
Kevin Wakayama, Taxation Compliance Administrator 587-1611 587-1633 [email protected]
Madelaina Lai, Oahu Field Audit Branch Chief 587-1700 587-1699 [email protected]
Donald Kuriki, Oahu Office Audit Branch Chief 587-1622 587-1633 [email protected]
Bryce Okamoto, Acting Oahu Collections Branch Chief 587-1719 587-1720 [email protected]
Maui District Office
John Higgins, Maui District Tax Manager 984-8500 984-8522 [email protected]
Hawaii District Office
Duquesne Hulihee, Hawaii District Tax Manager 974-6321 974-6300 [email protected]
Kauai District Office
Ruth Jackson, Kauai District Tax Manager 274-3456 274-3461 [email protected]

Our Hours of Operation

Our hours of operation at the Oahu, Hilo, and Kauai district offices are Mondays through Fridays, except State holidays, from 7:45 a.m. to 4:30 p.m.

Our hours of operation at the Maui and Kona district offices are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.

Civil Legal Complaints/Legal Process

Director of Taxation
Room 221
830 Punchbowl Street
Honolulu, HI 96813-5094

Taxpayer Advocate

If you have a State tax problem that you have been unable to resolve through normal channels, call the Taxpayer Advocate at 808-587-1791, fax at 808-587-1560, or email at [email protected]

Administrative Appeals Office

If you were audited and issued a DOTAX assessment that you disagree with, the Administrative Appeals Office may be able to help you. For more information, please visit their website.

Reporting Tax Fraud/Cheats

Do you know someone or a business who is violating Hawaii Tax laws? Please contact our Special Enforcement Section.

Public Records Requests

To request public records under the Uniform Information Practices Act, please submit your request in writing by email to [email protected] or by mail at Department of Taxation, Director’s Office, 830 Punchbowl Street, Rm 221, Honolulu HI 96813. Please provide sufficient contact information for us to contact you, a detailed description of the requested record, and state how you would like to receive the record (e.g. pick up copy, mail, or email).

Mailing addresses for specific tax forms

Listing of Mailing Addresses for Net Income Tax; Extensions and Estimated Tax; Withholding Tax; General Excise Tax; Transient Accommodations Tax; and Unemployment Tax
Type of Return All Districts (Hawaii Department of Taxation)
Net Income Tax without payment P.O. Box 3559
Honolulu, HI 96811-3559
Net Income Tax with payment P.O. Box 1530
Honolulu, HI 96806-1530
Extensions and Estimated Tax – Net Income, HARPTA (N-288 A, B, C) P.O. Box 1530
Honolulu, HI 96806-1530
Withholding Tax P.O. Box 3827
Honolulu, HI 96812-3827
Franchise and Public Service Company Tax P.O. Box 259
Honolulu, HI 96809-0259
General Excise Tax P.O. Box 1425
Honolulu, HI 96806-1425
Transient Accommodations & Rental Motor Vehicle Tax P.O. Box 2430
Honolulu, HI 96804-2430
Unemployment Tax P.O. Box 3223
Honolulu, HI 96801-3223

Mailing addresses for general correspondence

Listing of Mailing Addresses for General Correspondence and miscellaneous matters, cross referenced by Island
Type of Return OAHU DISTRICT MAUI DISTRICT HAWAII DISTRICT KAUAI DISTRICT
General Correspondence P.O. Box 259
Honolulu, HI 96809-0259
Maui –
54 S. High Street #208
Wailuku, HI 96793-2198

Molokai –
P.O. Box 275
Kaunakakai, HI 96748

75 Aupuni Street #101
Hilo, HI 96720-4245
3060 Eiwa Street #105
Lihue, HI 96766-1889

Locations of district offices to visit in-person

Our hours of operation at the Oahu, Hilo, and Kauai district offices are Mondays through Fridays, except State holidays, from 7:45 a.m. to 4:30 p.m.

Our hours of operation at the Maui and Kona district offices are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.

Locations of our District Office Buildings that you can visit in person, cross referenced by Island
Location OAHU DISTRICT MAUI DISTRICT HAWAII DISTRICT KAUAI DISTRICT
Street Address Princess Ruth Keelikolani Building
830 Punchbowl Street
Honolulu, HI 96813-5094
Maui –
State Office Building
54 S. High Street #208
Wailuku, HI 96793-2198

Molokai –
35 Ala Malama Street
Room 101
Kaunakakai, HI 96748

Hilo –
State Office Building
75 Aupuni Street #101
Hilo, HI 96720-4245

Kona –
State Office Building
82-6130 Mamalahoa Hwy, #8
Captain Cook, HI 96704

State Office Building
3060 Eiwa Street #105
Lihue, HI 96766-1889

Page Last Updated: August 27, 2019